Privacy Policy

Infinity Material Handling Limited ("Infinity", "we", "our", or "us") provides forklift sales, rentals, servicing, parts supply and material handling solutions within the United Kingdom and internationally.

We may collect and process the following information:

• Name and company details
• Telephone numbers and email addresses
• Billing and delivery addresses
• Payment and invoicing information
• Vehicle, forklift or equipment details
• Website usage data and IP addresses
• Any information provided through enquiries, forms or communications

We use your information to:

• Process orders and provide services
• Arrange deliveries and collections
• Provide quotations and customer support
• Manage accounts and payments
• Improve our products and services
• Comply with legal and regulatory obligations
• Send marketing communications where consent has been provided

Infinity Material Handling Limited complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We will only process your personal data where we have a lawful basis to do so, including:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• Consent from the individual

We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and protect the information we collect.

We do not sell, rent or trade personal information to third parties.

We may share information with trusted third parties where necessary to provide our services, including:

• Delivery and transport companies
• Payment providers
• Service engineers and contractors
• Professional advisers and legal authorities where required by law

All third parties are expected to keep your information secure and confidential.

We retain personal data only for as long as necessary to fulfil contractual, legal and accounting obligations or for legitimate business purposes.

Under GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to processing of your data
• Request restriction of processing
• Request transfer of your data
• Withdraw consent at any time where consent was relied upon

Requests can be made in writing using the contact details below.

Our website may use cookies to improve user experience and analyse website traffic. You may choose to disable cookies through your browser settings.

Our website may contain links to third-party websites. Infinity Material Handling Limited is not responsible for the privacy practices or content of external websites.

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Infinity Material Handling Limited
Email: info@infinitymh.co.uk
Website: infinitymh.co.uk

Infinity Material Handling Limited reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business operations. Any updates will be published on our website.